I learned systems by running one.
I am an owner-operator and Business Development & Operations Manager at Phong Phu Stationery. My work stays close to customers, suppliers, pricing, fulfilment, payment follow-up, and issue resolution.
From commercial execution to product and operating questions.
Since July 2019, I have been responsible for keeping a B2B stationery business moving across relationships, purchasing, service, delivery, collections, and recovery when something breaks.
That work made me interested in the systems behind daily execution: what information has to remain visible, who owns the next action, where trust breaks, and what evidence should earn another investment. I am moving toward product, business, operations, analytics, and consulting roles where those questions matter.
This page is a career snapshot, not a substitute for a role-specific CV.